Sarah Keay-Bright, Energy Systems Catapult’s Practice Manager for Policy and Regulation is delivering an address at the Westminster Energy, Environment & Transport Forum: Retail energy markets in the UK – next steps for sector modernisation, decarbonisation, regulation, and delivering value and new services for customers on 11 March 2021.
We’ve launched a series of webinars to introduce the Living Lab – our second webinar, ‘How to delight consumers’ will explore consumer challenges and opportunities that innovators might face in the future energy market, and takes place on 4 February 2021.
The Living Lab has relaunched for innovation trials after undergoing significant improvements over the six-months of lockdown – including a new digital integration platform.
The Flexibly-Responsive Energy Delivery project, led by Evergreen Smart Power, is testing a software platform that integrates and manages energy technologies in real time, reacting to grid conditions to increase or reduce their electricity consumption. Energy Systems Catapult is gathering insights about consumers’ expectations, understanding and experiences of this flexible approach to energy consumption.
Bristol Energy became the first energy supplier in the UK to sell ‘Heat as a Service’ – tailoring an offer based consumers’ individual home and lifestyle, rather than selling kilowatt hours of gas.
Baxi Heating UK trialled ‘Heat as a Service’ with households in our Living Lab, creating a proposition that bundled a new heating system together with energy for a fixed monthly price.
Energy Systems Catapult created a heat-as-a-service offering called a ‘Heat Plan’ – where instead of buying units of energy (kWh), consumers buy hours of warmth in their home – called ‘Warm Hours’.
Innovative new ways of doing consumer insight research, pioneered of the past few years at Energy Systems Catapult are allowing us to tackle both age-old challenges and new ones thrown up by the current lockdown – allowing work to go on unhindered. Matt Lipson explains.
This report details the findings of the 2018/19 Living Lab Winter Trial, where households were offered the chance to buy heat-as-a-service.
In an industry first, two British companies have successfully trialled selling ‘heat-as-as-service’, in a move that experts believe will pave the way for the low carbon retrofit revolution.
This report describes the lessons learned from developing and using a Living Lab of real homes and consumers and how this might be developed and used in the future to support innovation in decarbonising domestic energy for government and industry.
This report describes findings from a trial conducted over the winter of 2018/19 to understand if homeowners could use a hybrid heating system to get comfortably warm at home.
We have put together an interactive manual to provide energy innovators with clear, structured techniques to help consider consumer protection, whether you are designing a new innovation or already have the technology and service available.