The UK Government is exploring the possibility of switching some homes from natural gas to hydrogen to help the country reach net-zero carbon emissions.

Some experts feel this is a good alternative because, unlike some of the other solutions being considered, it should not require significant changes to people’s homes. Whilst moving to a hydrogen supply may offer less disruption than some of the other alternatives being considered, there are still a few challenges that need to be overcome.

These challenges are likely to present a greater risk to consumers who find themselves in a vulnerable situation. In this webinar, we’ll be discussing a project commissioned by Wales and West Utilities to understand how to enable a transition to domestic hydrogen that works well for vulnerable consumers, if it is undertaken.

To do this, the Energy Systems Catapult engaged with a series of industry experts to map out the likely customer journey to transition to domestic hydrogen. Once this journey was defined, they then engaged with a range of vulnerable consumers and industry experts to discuss the switchover process and capture any perceived risk.

Finally, they worked with these same groups to co-design appropriate solutions to overcome these perceived risks, that should be considered when seeking to preserve wellbeing during a transition to hydrogen.

Join this free webinar on the 2nd of August 2022, to learn more.