Salary: £36,000 - £40,000 + Benefits
Permanent /Full-time strongly preferable (however can potentially be flexible)
Energy Systems Catapult was set up to accelerate the transformation of the UK’s energy system and ensure UK businesses and consumers capture the opportunities of clean growth. The Catapult is an independent, not-for-profit centre of excellence that bridges the gap between industry, government, academia and research. We take a whole-systems view of the energy sector, helping us to identify and address innovation priorities and market barriers, in order to decarbonise the energy system at the lowest cost.
The Catapult’s Energy Launchpad & International (E&I) team has been established to support UK innovators by helping them understand and navigate the energy transformation systemic barriers both domestically and overseas. Energy Launchpad is a three-tiered programme developed to support innovators at different levels. First tier is Universal Support – free of charge standardised support offered to all SMEs. It comes in a form of publications, insight reports, information on funding calls, events and signposting – connecting innovators with other support programmes and organisations. The second and third tiers are Incubation and Acceleration - these can be accessed through Innovator Challenges which are launched twice a year. Through these two tiers ESC can provide tailored support to a smaller number of innovators.
Internationally, we aim to connect UK innovators to overseas markets and opportunities and to support inward investment in the UK energy innovation sector. As well as this, we aim to share UK experience and best practice to support overseas organisations and countries in their transition to low-carbon pathways.
The Universal Support is vital for ESC’s SME community by allowing them access to information and opportunities in the energy sector. Even through the standardised support, the E&I team is trying to address some of the key interest and challenge areas innovators are facing, such as providing them with deeper understanding of the GB Energy Industry, helping innovators identify innovation priorities and understand systemic barriers blocking routes to market, advising on funding bodies, funding facilitators and open funding calls as well as introducing innovators to international opportunities and overseas knowledge.
The SME Engagement Manager forms a critical part of the E&I team and in particular Universal Support. The role will be responsible for designing and developing the Launchpad's offering in this tier, including the business planning and implementation of the SME event programme. They will plan and lead SME engagement activities and will also be responsible for establishing and leading the process of capturing and reporting SME support and impact across the whole organisation. In addition, they will also line manage the SME Support Coordinator, who will support all activities carried out by the SME Engagement Manager and the E&I team.
The SME Engagement Manager will be responsible for the Universal Support area of the Energy Launchpad, ensuring its expansion and further development as per SME stakeholder needs and accessibility on ESC’s Innovator Portal. The role will build and successfully manage strategic relationships with SMEs and partner organisations, both domestically and internationally, to ensure that SMEs get the support they need – the role will establish itself as the ‘first port of call’ for many new SME engagements. The SME Engagement Manager will successfully implement the SME event programme and will secure sponsorship for these events. Additionally, they will lead the team to plan and establish necessary processes and procedures to capture SME support and impact data across the whole organisation.
The SME Engagement Manager will have overall responsibility for the areas detailed below. The main components of the role are:
Plan the aims, objectives and priorities of the Universal Support areas and ensure effective communication internally and externally as appropriate
Lead ‘first port of call’ SME engagements, ensuring the Universal Support area provides effective and efficient response to SME enquires, introduces the ESC capabilities and programmes, establishes good relationships, identifies opportunities and manages the flow of early engagement through to ESC collaborations or external partners
Lead the analysis, development and implementation of processes to capture SME support and impact data across the organisation, including setting up the structure of CRM reports and dashboards
Steer the management and growth of the Energy Launchpad & International Innovator Portal to ensure it’s in line with Universal Support and ESC objectives
Develop and manage shared activity between the ESC and other strategic organisations (e.g. Innovate UK, other Catapults), including monitoring engagements and communication with Delivery Support Network partners
Develop SME outreach and engagement plans for international projects and lead their implementation
Finalise the business plan for the SME event programme and lead its implementation, including securing sponsorship
Lead the development of SME case studies and Energy Launchpad & International marketing materials, including leading strategic marketing campaigns to support business development
Lead ESC’s representation at various conferences and events and deliver formal presentations
Line manage and plan the work off SME Support Coordinator at a detailed (daily/weekly) level as well as at a broader scale of longer-term objectives
Set medium- and longer-term objectives for SME Support Coordinator for personal development
Champion Health and Safety, sharing “Good Catches” with team, raising health and safety awareness.
This is a high-profile role with high levels of autonomy and strategic responsibility which calls for an experienced Stakeholder Engagement Manager or Account Manager. You will have great influencing and leadership skills, you will be innovative in your thinking, highly organised in your approach coupled with an infectious passion and enthusiasm that gets results.
What credentials are we ideally looking for ?
Degree educated (in engineering, sustainable energy planning and management or similar)
Knowledge of the UK energy sector
Experience of working with SMEs, understanding their growth challenges and support needs and being able to translate into action plans
Strong stakeholder engagement skills, including experience in managing relationships with strategic partner organisations and building collaborations
Experience in working with marketing and communications teams, including developing marketing collateral and managing communications channels (social media, newsletters etc.). Some experience with strategic marketing campaigns a bonus.
Experience in setting up and running events and workshops, ideally with start-up businesses. Experience of securing sponsorship for events a bonus. Strategic thinker, demonstrating ability to create and implement new ideas, ideally around support intervention for start-ups
Experience in managing and leading people while delivering development plans to maximise potential
Effective analytical and problem-solving skills
Highly developed communication, presentation and interpersonal skills
Good team working skills with the ability to liaise and communicate at all levels.
Must be proactive and can multitask proficiently
Willingness to travel and attend meetings and conferences (across UK and sometimes overseas)
Impact measurement development and implementation
Demonstrate outstanding judgment in resource utilisation and optimisation
Experience of working with Salesforce CRM system
Would you like to Apply?
The closing date for applications is Wednesday 6th July 2022.
Please note that at this time we are unable to provide UK visa sponsorship.
During lockdown, we have been working remotely and as we begin to focus more on the future, we intend to embrace a new refreshing way to utilise our office in Birmingham City Centre . As a consequence we are developing a flexible approach to the workplace , which ensures we keep some of the benefits of home working whilst enabling the Catapult to operate efficiently, this hybrid way of working may result in the majority of us working from home for a good chunk of the time, merging the best bits of both office and home working.
Energy Systems Catapult undertakes innovative and exciting work that will help shape the future of energy, with this in mind we encourage candidates to submit their applications as early as possible, as we do reserve the right to remove this advert or close it to further applications at any point during the recruitment process.
(Strictly No Agencies).
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