Senior Impact and Business Insight Analyst - (Fixed Term - 6 Months)
Salary: Up to 42.5k (pro rata) plus benefits
Status: Fixed Term - 6 months /Full Time Preferable (However can potentially be flexible)
About Us
About Us
Energy Systems Catapult was set up to accelerate the transformation of the UK’s energy system and ensure UK businesses and consumers capture the opportunities of clean growth. The Catapult is an independent, not-for-profit centre of excellence that bridges the gap between industry, government, academia and research. We take a whole systems view of the energy sector, helping us to identify and address innovation priorities and market barriers, in order to decarbonise the energy system at the lowest cost.
During lockdown, we have been working remotely and as we begin to focus more on the future, we intend to embrace a new refreshing way to utilise our office in Birmingham City Centre. As a consequence, we are developing a flexible approach to the workplace , which ensures we keep some of the benefits of home working whilst enabling the Catapult to operate efficiently, this hybrid way of working may result in the majority of us working from home for a good chunk of the time, merging the best bits of both office and home working.
We strive to maximise the efficiency and impact of our activities; and to increase the awareness of our impact across our key stakeholders, funders and customers. We are an evidence-based organisation, seeking to continuously learn and improve our strategic and operational activities based on good business insight.
Over the last few years, the number of projects, programmes and stakeholders has grown significantly; necessitating a step change in the maturity of our impact framework, portfolio management and business insight capabilities. This role is a key part of our Strategy & Performance team and your insights and recommendations will enable informed decisions and drive business strategy.
Key Outcomes (expected to deliver within typical year):
The Senior Impact and Business Insight Analyst will support the annual calendar of impact analysis and reporting, and annual business planning cycle; driving key components within it relating to data management, analysis, visualisation and interpretation. This will include delivering the following key areas.
Insight:
- Support year ahead planning, including multi-layered reporting cycles, Executive deep dives, strategy and business planning
- Lead the data collation and analysis of ESC activities which enable us to drive improvements in performance and help the business hit its strategic objectives and goals
- Monitor in-year progress of business leaders in converting agreed business plans to operational reality, taking in to account impact, revenue, costs, stakeholder engagement and risk
- Develop best in class processes and tools to derive insight; and increase the accessibility and utility of business intelligence data and insights through appropriate data visualisation techniques and impactful reporting
Impact:
- Support the Impact & Business Insight Manager to embed the new Impact Evaluation Framework across ESC business units, helping ensure business leaders understand the data reporting requirements underpinning wider analysis
- Support the production of the annual impact report (working with Communications team) and associated case studies – drawing together key impact metrics which amplify our impact narrative and make a compelling case for stakeholders to work with us
- Represent ESC on specific cross-Catapult Impact / Metric / Working Groups, and helping ensure our Impact Framework remains relevant and best in class
- Support ESC through external evaluation requested by IUK / Government through the provision of timely and accurate data and analysis
Reporting, Stakeholder Management and Collaborative Working:
- Contribute to successful stakeholder management relating to insight and impact reporting: internal (including Business Leaders, Executive Management Team and ESC Board) and external (including Innovate UK, BEIS and other Catapults)
- Ensure that the design and implementation of our internal systems provides the necessary functionality and outputs to support our data collection, analysis and reporting requirements
- Represent ESC on other cross-Catapult groups where appropriate for data management, impact and performance metrics
Strategy & Business Planning Team:
- As an integral member of the Strategy & Business Planning team – support the Head of Strategy and Impact & Business Insight Manager in developing strategic goals and organisational business/delivery plans; and in communicating impact in an engaging and compelling way to key stakeholders
Key Work Activities
Insight:
- You will work with colleagues, and link with other ESC-wide initiatives, to embed the need for, and use of, good quality data to drive decisions, practice and impact – seeking to avoid duplication and maximise impact of data provision and utilisation across the business
- Identify opportunities for continuous improvement of the tools and processes which underpin the analysis and insight; and identify learning opportunities gained through ESC’s programmes and investments
- Work with wider ESC colleagues (especially finance and Business Leaders) to monitor in-year implementation progress against approved business plans – including a review of strategic scope and focus; revenue and cost profiles; resources; asset development; risk management
- Assist the Head of Strategy by aiding in the capture, synthesis and visualisation of activity and financial data for business planning
- Derive insights from performance data to drive strategic direction and organisational impact – translating and presenting them as clear, compelling evidenced-based messages
Impact:
- A new Impact Evaluation Framework has been developed and approved by the Board and is at the implementation and embedding stage. You will support this process and your key activities will include:
- helping Business Leaders understand the importance and value of this framework and engaging with the reporting process
- providing advice and input to programmes teams on impact evaluation for new projects and programmes, to ensure they have clear measurement strategies, evaluation action plans and implementation support
- ensuring organisational data and information management systems enable as many of the metrics to be monitored automatically as possible; and developing a longer-term plan for improvements and new methodologies where required
- embedding data streams and formalise agreements with impact stakeholders for baselining (primarily quantitative) impact measures. Maintain these systems to intermittently capture these measures and engage in analysis to understand changes from the baseline and providing forecasts
- helping develop a new quarterly Impact Reporting process to capture, analyse and report on our organisational impact – feeding data and insights into all our ‘impact outputs’
- Identify and analyse externally available data in order to contextualise our impact and help inform strategic decision making
Reporting, Stakeholder Management and Collaborative working:
- Support the Impact & Business Insight Manager to manage the internal process to collate data, analyse and distil key insights across the organisation on the impact arising from our activities, to feed into our regular insight and impact reporting to stakeholders (Exec / Board / key funders)
- Maintain and improve the way we capture, automate, disseminate progress and impact to our key stakeholders, Innovate UK and the Board
- Work with colleagues across the organisation to identify opportunities to improve our internal data and knowledge management systems; to ensure they provide the necessary functionality and outputs to support our team’s data collection, analysis and reporting requirements for business planning and impact
- Drive/support the continuous improvement of internal data systems from areas including but not limited to impact, finance, portfolio, resourcing, and Salesforce.
- Key metrics to measure the strength of our internal data systems would include: integrability of data systems, data completeness, data cleanliness, age of data etc.
- Train key stakeholders to be able to utilise and find the benefits in our future internal data systems
Strategy & Business Planning Team:
- You will support the Head of Strategy and the Impact & Business Insight Manager in developing strategic goals and organisational business/delivery plans through the translation of portfolio management insight into recommendations for improvement – identifying how ESC can improve its successful balancing of strategic focus, impact, risk, income and delivery
Data Management:
- Lead data collection and improvements to data collection related to impact reporting and evaluation, the project portfolio, and organisations that ESC works with.
- Develop templates and workflows for gathering and collating data on cross-departmental yearly business planning activity.
- Retrieve data from publicly and privately available datasets by creating a repository of interesting datasets and utilising APIs.
- Make usable data available to the rest of the organisation.
- Work with colleagues, and link with other ESC-wide initiatives, to embed the need for, and use of, good quality data to drive decisions, practice and impact – seeking to avoid duplication and maximise impact of data provision and utilisation across the business.
What skills and experience are we ideally looking for?
Essential
- Strong presentation and communication (written and verbal) skills, with the ability to write clear documents (Word and/or PowerPoint) to summarise and communicate analysis, insights and recommendations.
- Strong inter-personal skills – able to work with a diverse team of colleagues with backgrounds across science, engineering, business, and policy; including confidence to present to and engage with senior management.
- Time management skills and ability to work within tight timescales.
- Proficient with Microsoft Word, PowerPoint and Excel (including the ability to import data, write complex formulas, create pivot tables, create visualisations).
- Strong problem-solving skills with the ability to synthesise, visualise, analyse and interpret data, with a high attention to detail.
- Educated to degree level, or equivalent.
Desirable
- Experience of impact evaluation, econometrics.
- Data processing skills including working with relational databases, joining tables, creating data workflows, automating reports, creating dashboards.
- Experience of working with data in Python or R; and with data workflow packages (e.g. KNIME, Alteryx or equivalent).
- Experience using CRM systems (in particular Salesforce); BI platforms (e.g. Power BI, Qlik, Tableau or equivalent); and APIs.
- Basic understanding of statistical analysis and its application to analysing business data
- Experience working in or closely with the energy sector.
- Experience working in or closely with Government or publicly funded organisations / activities.
Would you like to Apply?
Please note that at this time we are unable to provide UK visa sponsorship.
Energy Systems Catapult undertakes innovative and exciting work that will help shape the future of energy, with this in mind we encourage candidates to submit their applications as early as possible, as we do reserve the right to remove this advert or close it to further applications at any point during the recruitment process.
(Strictly No Agencies).
"We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion and belief, sexual orientation, or status regarding gender reassignment, marriage and civil partnership, pregnancy and maternity."
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