In response to the consultation on DNO Low Carbon Technology – Energy Efficiency role in ED3, Energy Systems Catapult said:

• Distribution Network Operators (DNOs) should have a role in the support of area-based delivery of low carbon technologies. DNOs are crucial enablers of area-based delivery and are part of a complex stakeholder landscape of national, regional and local actors. Effective coordination of these actors will be essential to supporting a cost-effective energy transition.
• DNOs hold data which is needed to plan effective area-based energy transition. This is best utilised through whole system planning, to ensure that the transition is delivered in a way that optimises efficiency and affordability across multiple sectors, for example transport, housing and generation. One of the most important roles for DNOs is to provide visibility of the power demand on each feeder to enable efficient use of the local network.
• DNOs do not currently have a consumer facing role and are not currently structured for close engagement with households. Most members of the public will not be aware of the name of their DNO or the role they play. The consumer journey and experience are vital to effective area-based delivery and poor consumer experiences risk the social licence of Net Zero, particularly with low-income households that may be experiencing energy debt or difficulty affording the energy they need to meet every-day needs.