With regard to the proposals made in the consultation paper, key main messages include:
An appropriate consumer protection framework is essential and should be designed to encourage innovation.
We agree with the aim to create a level playing field between licensed suppliers and other market players.
We advocate for alignment between the new regulations proposed and existing frameworks for other market participants, including suppliers and aggregators.
We should prioritise transparency, ensuring that consumers can clearly understand energy contracts and services.
Read the Consultation Response
Response to the Consultation on Regulating Third-Party Intermediaries in the Retail Energy Market
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