10/10/24 - Scaling up for success: mastering the 'create, sell, serve' model

Are you ready to scale your business for long-term success?

Join our webinar to learn about the ‘create, sell, serve’ model – a powerful tool for driving sustainable growth. While creating innovative products and selling them effectively are vital, the ‘serve’ component is the game-changer that will supercharge your business.

In this session, we’ll reveal why exceptional service is not just an add-on but a strategic advantage. Mastering the ‘serve’ function can significantly boost customer retention, enhance operational efficiency, and build your market credibility—crucial elements for any business looking to scale.

This webinar, held in conjunction with Correla will focus on three key areas to maximise the impact of ‘serve’:

  • Customer journey optimisation – learn how to design seamless customer experiences that keep clients coming back.
  • Tooling and process efficiency – how to pick the tools and processes to streamline service delivery and drive productivity.
  • Talent management – find out how to attract, train, and retain top talent dedicated to delivering outstanding service.

We’ll provide practical tips that you can implement immediately to strengthen your ‘serve’ function and power your scale-up journey. Don’t miss out—sign up now to turn your service into a powerful growth engine.

Scaling up for success: mastering the 'create, sell, serve' model

Calendar

Thursday 10 October 2024

Clock

12:30pm

Map Pin

Online

Duration: 1hrs

Register now

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Find out more about how Energy Systems Catapult can help you and your teams