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Senior Product Manager

Salary : 50-58k + Benefits 

Status: Permanent /Full-time preferable (requests for part-time/flexible working arrangements are welcome)

Transitioning to a low-carbon energy system to meet the 2050 net zero target is one of the most complex and important challenges that humanity faces, the challenge is multi-faceted, but one area we are focused on is helping people live in affordably warm homes. Our Fair Futures work is focused on designing and testing new solutions that ensure low income and vulnerable consumers can participate in the smart, flexible energy system needed to reach Net Zero.

 To that end we have developed Warm Home Prescription® a full end to end service that “prescribes” warmth to people whose health conditions are made worse by the cold.

The Senior Product Manager will be responsible for the maintenance and on-going development of our B2B2C Warm Home Prescription® digital platform and wrap around services. Although this role covers the full product development cycle, it will be focussed on further scaling our current offer identifying further client needs, managing supply chain, refining the end to end user journey, refining system requirements, and working with operational support services. We are a small team, therefore looking for broad product management skills rather than deep digital technical expertise. We need someone who is prepared to do, not just define. You will work closely with technical delivery teams to refine the full-service offering.

You. 

We envisage you are: 

• Are an accomplished product manager with experience of digital products or services across full product lifecycle. In particular, experience of scaling up operational services and supporting digital products.
• Have experience set that combines both technical and commercial elements of product development
• Experience working with digital products that manage sensitive personal data
• Experience with Salesforce & its ecosystem
• Experience of developing products with multiple organisations/stakeholders
• Have used agile methods and understand their value, creating product vision with colleagues and other board level stakeholders and leading the implementation with internal and external development teams
• Delivered on time & on budget

Ideally have:

• Experience of providing solutions to NHS or the healthcare sector or their partners
• Experience of working in the energy or fuel poverty or consumer vulnerability sectors
• Overcome the challenges of a start-up business or the development of new initiatives in a larger company

We are looking for a person with

• A can-do attitude, able to work with limited supervision under pressure and to tight deadlines
• Able to work with multiple stakeholders and a diverse supply chain
• Ability to translate customer needs and the tech into a clear story
• Able to prioritise conflicting requirements
• Can identify commercial opportunities
• Happy to challenge how things are done and able to effect change within services, processes or business models
• Takes calculated risks to move forward. Makes confident and timely decisions despite incomplete information or adverse factors

Next Steps

So, if you like the idea of a product manager career that allows you to do meaningful work that will have an impact on the Energy Transition and the UK’s drive to hit Net Zero, then look no further - you may have just discovered the opportunity you were looking for. 

We welcome applications from all, including those who may be returning to work, those wishing to work flexibly for any reason, and those who may need additional support. 

Would you like to Apply?

The closing date for applications is Sunday 19th May 2024.  

Please note that at this time we are unable to provide UK visa sponsorship.

We welcome applications from all, including those who may be returning to work, those wishing to work flexibly for any reason, and those who may need additional support.

Energy Systems Catapult undertakes innovative and exciting work that will help shape the future of energy, with this in mind we encourage candidates to submit their applications as early as possible, as we do reserve the right to remove this advert or close it to further applications at any point during the recruitment process.

(Strictly No Agencies).

"We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion and belief, sexual orientation, or status regarding gender reassignment, marriage and civil partnership, pregnancy and maternity."

Privacy Statement

Purpose of the Privacy Statement

The purpose of this Privacy Statement is to make you aware of how and why your personal data will be used during any recruitment process and how long it will usually be retained for.  This statement provides you with certain information that must be provided under the General Data Protection Regulation ((EU) 2016/679) (GDPR).

In the recruitment process we, Energy Systems Catapult Limited, are a “Data Controller”. This means that we are responsible for deciding how we hold and use personal data about you.

The Energy Systems Catapult Limited is located at Cannon House 7th Floor, 18 Priory Queensway, Birmingham, West Midlands, England, B4 6BS and can be contacted by email at: dataprotectionoffice@es.catapult.org.uk. 

Data Protection Principles

We will comply with data protection law and principles, which means that your data will be:

Used lawfully, fairly and in a transparent way;
Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes;
Relevant to the purposes we have told you about and limited only to those purposes;
Accurate and kept up to date;
Kept only as long as necessary for the purposes we have told you about;
Kept securely. 

The Kind of Personal Data we hold about you

In connection with your application for work with us, we will collect, store and use the following categories of personal information about you:

The information you have provided in our application form;
The information you have provided to us in your curriculum vitae and covering letter;
Any information you provide to us during an interview;
Any other information provided by you as part of the recruitment process. 
We may ask you for information to allow us to monitor our equal opportunities and diversity performance in recruitment. Also, if you inform us that you have a disability we will keep this information on record to allow us to make reasonable adjustments as needed. 

How we will use your Personal Data

We will use the personal data we collect about you to:

Assess your skills, qualifications and suitability for the role;
Carry out background and reference checks, where applicable;
Communicate with you about the recruitment process;
Keep records relating to our hiring processes;
Manage recruitment related activities, which includes setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes;
Comply with legal or regulatory requirements.
We will also use information about any disability you may have to consider whether we need to provide appropriate adjustments during the recruitment process.

Such processing is lawful as it is necessary for our legitimate purpose in seeking to attract, evaluate, and select applicants for employment. 

Data Sharing: Greenhouse Software Inc

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by us to help manage our recruitment and hiring process. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. This transfer will be subject to appropriate additional safeguards under the Privacy Shield so as to comply with EU law. 

Data Retention

We will retain your personal data for a period of 12 months after we have communicated to you our decision about whether to appoint you to the role. We retain your personal data for that period so that we can show, in the event of a legal claim, that we have not discriminated against candidates on prohibited grounds and that we have conducted the recruitment exercise in a fair and transparent way. After this period, we will securely destroy your personal data in accordance with applicable laws and regulations. 

Your Rights in Connection with Personal Data

Under the GDPR you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted or transferred.

When you apply for this role, and tick the confirmation box below, you have provided consent for us to process your personal data for the purpose of the recruitment exercise. You have the right to withdraw your consent for processing for that purpose at any time. Withdrawal of consent to process your data may mean that we cannot continue with your application to us.

If you wish to exercise the rights granted to you under GDPR please contact: dataprotectionoffice@es.catapult.org.uk.